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The Challenge

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Accounts receivable services are typically offered by collection agencies who are often solely focused on recovering cash quickly.  While cash recovery should be the primary goal, many times revenue cycle leaders are left with many challenges:

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  • Large and growing unresolved AR

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  • Limited internal staffing

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  • Insufficient staff education and training

 

  • Ineffective system support

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  • Inability to monitor productivity

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  • Ongoing lack of knowledge as to why insurance claims are routinely delayed, rejected, denied and processed incorrectly

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